This Privacy Policy applies to the BTC Faith Tours website and related online services, which are operated by Beyond the Castle Travel LLC.

Beyond the Castle Travel LLC
Operator of BTC Faith Tours
Huntingdon Valley, PA, United States
Phone: 267-225-4494
Email: info@beyondthecastletravel.com

Information we collect

Information you provide
We collect information you choose to provide, including your name, phone number, email address, mailing address, trip preferences, passenger names, dates of birth, loyalty numbers, passport details when required for quotes or bookings, special requests, and communication preferences.

Information collected automatically
When you use our site, we may automatically collect information such as your IP address, device type, browser type, operating system, pages viewed, referring URLs, and actions taken on the site. This information is collected through cookies and similar technologies.

Information from third parties
We may receive information from travel suppliers, payment processors, email or SMS platforms, and marketing or analytics tools related to reservations, transactions, or campaign performance.

How we use your information

We use your information to:
Respond to inquiries and prepare quotes
Manage reservations and travel arrangements
Personalize recommendations and itineraries
Send service related communications about reservations, schedule changes, and travel alerts
Send marketing communications when you opt in, you may unsubscribe at any time
Operate, secure, and improve our website and services, including analytics and troubleshooting
Comply with legal obligations and enforce our terms and policies

How we share information

We share information only as necessary to deliver your trip or operate our business.

Travel suppliers and partners
We share relevant information with cruise lines, tour operators, airlines, hotels, insurance providers, destination management companies, and other travel suppliers involved in your itinerary.

Service providers
We may share information with vendors that support our operations, such as payment processors, email and SMS platforms, analytics providers, website hosting companies, form tools, and security services.

Analytics and advertising providers
We share limited technical information, such as IP address, device identifiers, and event data, with providers such as Google and Microsoft to measure conversions, analyze site performance, and display relevant advertising. These providers process information according to their own privacy policies.

Legal and safety
We may disclose information when required by law or to protect the rights, safety, or property of our clients, partners, or business.

We do not sell personal information for money. Certain advertising or analytics activities may be considered a share under applicable California privacy laws. See Your privacy choices and rights below.

Cookies and analytics

We use cookies and similar technologies to support site functionality, performance measurement, and marketing. These tools may include services provided by Google, such as Google Ads, Google Analytics, and Google Tag Manager, and by Microsoft, such as Universal Event Tracking.

These technologies may collect information including IP address, device and browser details, pages visited, actions taken, and referring URLs. Data may be processed on servers located in the United States or other countries.

You can manage or disable cookies through your browser settings or use opt-out tools provided by Google and Microsoft. Disabling cookies may affect certain site features.

Email and SMS marketing

With your consent, we may send newsletters, promotional offers, trip ideas, or updates. You may unsubscribe at any time using the link provided in our emails.

SMS terms
Opt in is required to receive text messages. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for assistance. SMS consent is not a condition of purchase.

Payment information

We do not store full payment card numbers on our website. Payments are processed directly through secure third party payment processors or through travel supplier payment systems.

Children’s privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Data retention and security

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records. We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage can be guaranteed to be completely secure.

Your privacy choices and rights

Email and SMS
You may unsubscribe from marketing emails or opt out of SMS messages at any time.

Cookies
You can manage cookies through your browser settings.

Access, correction, and deletion
You may request access to, correction of, or deletion of your personal information, subject to applicable law.

California residents
California residents may have rights to know, delete, correct, and opt out of sharing for cross-context behavioral advertising. We do not sell personal information for money. Requests may be submitted using the contact information below.

EEA, UK, and Swiss residents
Where the General Data Protection Regulation applies, our legal bases for processing include performance of a contract, legitimate interests, consent, and compliance with legal obligations. You may have rights to access, rectify, erase, restrict processing, object, request data portability, and lodge a complaint with a supervisory authority.

To exercise privacy rights, contact us by email at privacy@beyondthecastletravel.com or by mail at the address below. We may verify your request as permitted by law. Authorized agents may be used where allowed.

International transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. Data protection laws in those locations may differ from those in your jurisdiction.

Third party links and tools

Our site may include links to third party websites, booking engines, forms, or social platforms. Their privacy practices govern your use of those services, and we are not responsible for their content or policies.

Changes to this policy

We may update this Privacy Policy from time to time. We will revise the Last updated date and, when required, provide additional notice of material changes.

How to contact us

Email: privacy@beyondthecastletravel.com